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Writing A Basic Business Letter
The basics of good business letter writing are easy to learn. The following guide provides the phrases that are usually found in any standard business letter. By using these standard phrases, you can give a professional tone to your business letter in English. These phrases are used as a kind of frame and introduction to the content of business letters.
|Dear Sir or Madam||(use if you don't know who you are writing to)|
|Dear Mr, Mrs, Miss or Ms||(use if you know who you are writing to, and have a formal relationship with. Use Ms for women unless asked to use Mrs or Miss)|
|Dear Frank||(use if the person is a close business contact or friend)|
|With reference to||your advertisement in the Times,
your letter of 13th June,
your phone call today,
|Thank you for your letter of 5th June.|
|The Reason for Writing|
|I am writing to||enquire about apologise for confirm|
|Could you possibly ?|
|I would be grateful if you could|
|Agreeing to Requests|
|I would be delighted to|
|Giving Bad News|
|I am afraid that|
|I am enclosing|
|Please find enclosed|
|Enclosed you will find|
|Thank you for your help|
|Please contact us again if||we can help in any way.
there are any problems.
you have any questions.
|Reference to Future Contact|
|I look forward to||hearing from you soon.
meeting you next Tuesday.
seeing you next Thursday.
|Yours faithfully,||(If you don't know the name of the person you're writing to)|
|Yours sincerely,||(If you know the name of the person you're writing to)|
|(If the person is a close business contact or friend)|
Roman's Cheese House
Tel: (061) 456 8967
Fax: (061) 456 6745
Cheese Specialists Ltd.
66-400 Gorzσw Wlkp..
Dear Mr Flintstone,
With reference to our telephone conversation today, I am writing to confirm your order for: 1000 x Cheddar Cheese Deluxe Slices (Ref. No. 856).
Please contact us again if we can help in any way.
Director of Roman's Cheese House
Obviously, this is an extremely simple example!